1.Why can’t I turn on Wi-Fi on my camera? I got ‘Camera Busy’ all the time when I tried to turn on the Wi-Fi.
ある) Please sure you are using the latest firmware. そうでない場合, please update your camera with the firmware shared in link below:http://yitechnology.com/support/firmware_action/id/5.html
b) After firmware update, please reset the camera’s Wi-Fi (Go to camera’s system setting->Camera Reset->Reset Wi-Fi) もう一度やり直してください. If you still see the problem, please contact support@yitechnology.com to get further help.
2.I successfully turned on my Wi-Fi and I selected 2.4GHz Wi-Fi, but my YI Action Camera App can’t find the Wi-Fi hotspot of my camera.
ある) Please make sure you are using the latest firmware, そうでない場合, please update your camera with the firmware shared in link below:http://yitechnology.com/support/firmware_action/id/5.html
b) After firmware update, please reset the camera’s Wi-Fi (Go to camera’s system setting->Camera Reset->Reset Wi-Fi).
c) Go to System Setting->Wi-Fi->Wi-Fi Frequency and make sure you select 2.4GHz.
d)If your App still can’t find the Wi-Fi hotspot of the camera, please contact support@yitechnology.com to get further help
3.I successfully turned on my Wi-Fi and I selected 5GHz Wi-Fi, but my YI Action Camera App can’t find the Wi-Fi hotspot of my camera.
ある)First make sure 2.4GHz Wi-Fi works well by following the instructions in previous question.
b)Go to System Setting->Wi-Fi->Wi-Fi Frequency and select 5GHz.
c)Check your smartphone’s spec to make sure it supports 5GHz Wi-Fi. If it doesn’t support, please either switch to a smartphone with 5GHz Wi-Fi support or use 2.4GHz Wi-Fi to connect with your camera.
d) If your smartphone support 5GHz Wi-Fi but your App still can’t find the camera’s 5GHz Wi-Fi hotspot, please use a PC or Mac to check if it can see the 5GHz hotspot. If PC or Mac can see it, please use a different smartphone with 5GHz Wi-Fi support and try again.
e) If PC or Mac can’t see your camera’s 5GHz Wi-Fi either, please contact support@yitechnology.com to get further help.
4.My YI Action Camera App can see my camera’s Wi-Fi hotspot, but connection always fail.
ある) Please make sure you are using the latest firmware, そうでない場合, please update your camera with the firmware shared in link below:http://yitechnology.com/support/firmware_action/id/5.html
b) After firmware update, please reset the camera’s Wi-Fi (System setting->Camera Reset->Reset Wi-Fi).
c) Uninstall your YI Action Camera App, and reinstall it from Google Play store.
d) Try to use your Wi-Fi again, if it still doesn’t work, please contact support@yitechnology.com to get further help.
5.My Wi-Fi used to work well, it suddenly stopped working.
ある) Please make sure you are using the latest firmware, そうでない場合, please update your camera with the firmware shared in link below:http://yitechnology.com/support/firmware_action/id/5.html
b) After firmware update, please reset the camera’s Wi-Fi (System setting->Camera Reset->Reset Wi-Fi).
c) Uninstall your YI Action Camera App, and reinstall it from Google Play store.
d) Try to use your Wi-Fi again, if it still doesn’t work, please contact support@yitechnology.com to get further help.>to get further help.
