{"id":38325,"date":"2024-01-23T11:30:32","date_gmt":"2024-01-23T03:30:32","guid":{"rendered":"https:\/\/www.geekbuying.com\/geekgiz\/?p=38325"},"modified":"2024-05-30T09:42:14","modified_gmt":"2024-05-30T01:42:14","slug":"flashfore-adventurer-5m-series-troubleshooting","status":"publish","type":"post","link":"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/","title":{"rendered":"Flashfore Adventurer 5M Series Troubleshooting"},"content":{"rendered":"<p>The troubleshooting methods for the <a href=\"https:\/\/www.geekbuying.com\/item\/Flashforge-Adventurer-5M-Pro-3D-Printer-521998.html\">Flashforge Adventurer 5M series<\/a> are based on the symptoms of the failure. Listed below are the commonest troubleshooting sub-topics.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_49 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6a82994da8a37\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6a82994da8a37\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#Troubleshooting_Equipment_Usage_Issues\" title=\"Troubleshooting: Equipment Usage Issues\">Troubleshooting: Equipment Usage Issues<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#1_Filament_Guide_Tube_Clogged\" title=\"1. Filament Guide Tube Clogged.\">1. Filament Guide Tube Clogged.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#2_Filament_Extrusion_Issue\" title=\"2. Filament Extrusion Issue.\">2. Filament Extrusion Issue.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#3_No_Extrusion_on_the_First_layer\" title=\"3. No Extrusion on the First layer.\">3. No Extrusion on the First layer.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#4_Model_Not_Sticking_to_the_Build_Plate\" title=\"4. Model Not Sticking to the Build Plate.\">4. Model Not Sticking to the Build Plate.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#5_Nozzle_Scraping_Against_the_Built_Plate\" title=\"5. Nozzle Scraping Against the Built Plate.\">5. Nozzle Scraping Against the Built Plate.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#6_No_Filament_Extruded_During_Filament_Loading\" title=\"6. No Filament Extruded During Filament Loading.\">6. No Filament Extruded During Filament Loading.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#7_Extruder_Clogged\" title=\"7. Extruder Clogged.\">7. Extruder Clogged.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#Troubleshooting_Print_Quality_Problems\" title=\"Troubleshooting: Print Quality Problems\">Troubleshooting: Print Quality Problems<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#1_Under-extrusion_During_Printing\" title=\"1. Under-extrusion During Printing\">1. Under-extrusion During Printing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#2_Layer_Lines_on_3D_Prints\" title=\"2. Layer Lines on 3D Prints\">2. Layer Lines on 3D Prints<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#3_Ghosting_Ringing\" title=\"3. Ghosting &amp; Ringing\">3. Ghosting &amp; Ringing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#4_Droopy_Overhangs\" title=\"4. Droopy Overhangs\">4. Droopy Overhangs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#5_Stringing\" title=\"5. Stringing\">5. Stringing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#6_Roughness_is_Observed_in_Small_Areas_When_Sliced_Using_FlashPrint5\" title=\"6. Roughness is Observed in Small Areas When Sliced Using FlashPrint5\">6. Roughness is Observed in Small Areas When Sliced Using FlashPrint5<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#Troubleshooting_Equipment_Hardware_Issues\" title=\"Troubleshooting: Equipment Hardware Issues\">Troubleshooting: Equipment Hardware Issues<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#1_Bed_Hitting_the_Extruder_During_Auto-leveling\" title=\"1. Bed Hitting the Extruder During Auto-leveling.\">1. Bed Hitting the Extruder During Auto-leveling.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#2_After_Auto-leveling_the_Extruder_Is_Too_Far_Away_from_the_Bed_when_Printing_the_First_Layer\" title=\"2. After Auto-leveling the Extruder Is Too Far Away from the Bed when Printing the First Layer.\">2. After Auto-leveling the Extruder Is Too Far Away from the Bed when Printing the First Layer.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#3_When_Preheating_the_Extruder_It_Doesn%E2%80%99t_Heat_up_or_the_Temperature_Displays_a_Negative_Value\" title=\"3. When Preheating the Extruder It Doesn&#8217;t Heat up or the Temperature Displays a Negative Value.\">3. When Preheating the Extruder It Doesn&#8217;t Heat up or the Temperature Displays a Negative Value.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#4_Insensitive_Touchscreen_No_Response_When_Clicking_Menu_Options\" title=\"4. Insensitive Touchscreen: No Response When Clicking Menu Options.\">4. Insensitive Touchscreen: No Response When Clicking Menu Options.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#5_Bed_Not_Heating_During_Preheating\" title=\"5. Bed Not Heating During Preheating.\">5. Bed Not Heating During Preheating.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#6_Magnetic_Bed_Sticker_Unstuck_and_Warped\" title=\"6. Magnetic Bed Sticker Unstuck and Warped.\">6. Magnetic Bed Sticker Unstuck and Warped.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#7_Printer_Stops_Extruder_stops_Mid-print_Screen_Unresponsive\" title=\"7. Printer Stops \/ Extruder stops Mid-print\/ Screen Unresponsive.\">7. Printer Stops \/ Extruder stops Mid-print\/ Screen Unresponsive.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#8_Sizzling_Noise_During_Bed_Preheating\" title=\"8. Sizzling Noise During Bed Preheating.\">8. Sizzling Noise During Bed Preheating.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#9_Both_the_Nozzle_Temperature_and_Bed_Temperature_Displays_as_0\" title=\"9. Both the Nozzle Temperature and Bed Temperature Displays as 0.\">9. Both the Nozzle Temperature and Bed Temperature Displays as 0.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#Troubleshooting_Equipment_Error_Messages\" title=\"Troubleshooting: Equipment Error Messages\">Troubleshooting: Equipment Error Messages<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#1_Error_Reported_Failed_to_Enable_the_Camera\" title=\"1. Error Reported:\u00a0Failed to Enable the Camera\">1. Error Reported:\u00a0Failed to Enable the Camera<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#2_Error_Reported%EF%BC%9A_Host_Error_please_Restart\" title=\"2. Error Reported\uff1a Host Error, please Restart!\">2. Error Reported\uff1a Host Error, please Restart!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#3_Error_Reported_The_Printer_Moves_out_of_Range\" title=\"3. Error Reported: The Printer Moves out of Range\">3. Error Reported: The Printer Moves out of Range<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#4_Error_Reported_Level_Probe_Can_Not_Clear_Please_Check_the_Level_Probe\" title=\"4. Error Reported: Level Probe Can Not Clear. Please Check the Level Probe\">4. Error Reported: Level Probe Can Not Clear. Please Check the Level Probe<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#Troubleshooting_Network-related_Issues\" title=\"Troubleshooting: Network-related Issues\">Troubleshooting: Network-related Issues<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/www.geekbuying.com\/geekgiz\/2024\/01\/flashfore-adventurer-5m-series-troubleshooting\/#1_No_Registration_Code_Displayed_on_the_FlashCloud_Interface\" title=\"1. No Registration Code Displayed on the FlashCloud Interface\">1. No Registration Code Displayed on the FlashCloud Interface<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Troubleshooting_Equipment_Usage_Issues\"><\/span>Troubleshooting: Equipment Usage Issues<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Filament_Guide_Tube_Clogged\"><\/span>1. Filament Guide Tube Clogged.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Issue:\u00a0During filament change, the filament cannot pass through the filament guide tube.<\/p>\n<p>Cause 1:\u00a0Uneven (inclined) surface of the filament end, making it get stuck at the filament detection position<\/p>\n<p>Solution:\u00a0Rotate the filament or trim the filament end, and then re-feed the filament.<\/p>\n<p>Cause 2:\u00a0Filament breaks off in the filament guide tube.<\/p>\n<p>Solution: Remove the broken filament remains in the filament guide tube.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Filament_Extrusion_Issue\"><\/span>2. Filament Extrusion Issue.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Issue:\u00a01. Under-extrusion; 2. No filament extrusion.<\/p>\n<p>Cause:<\/p>\n<ol>\n<li>Filament tangles;<\/li>\n<li>Mismatched parameter settings;<\/li>\n<li>Nozzle clogged;<\/li>\n<li>Extruder clogged<\/li>\n<\/ol>\n<p>Solution:<\/p>\n<p>Step 1: Check if filament is tangled on the spool.<\/p>\n<p>Step 2: Ensure the setting temperature of the nozzle matches the setting temperature of the current filament, and then perform filament loading. If no extrusion, remove the filament guide tube on the top of the extruder, hold the filament by hand, and push it downward to clear the blockage.<\/p>\n<p>Step 3: If the above steps don&#8217;t work, use the provided unclogging pin tool to clear the nozzle.<\/p>\n<p>Step 4: If the above steps don&#8217;t work, replace the nozzle.<\/p>\n<p>Step 5: If the above steps still don&#8217;t solve the problem, check for extruder blockage.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_No_Extrusion_on_the_First_layer\"><\/span>3. No Extrusion on the First layer.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause:\u00a0Distance too close.<\/p>\n<p>Solution:\u00a0Re-level.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Model_Not_Sticking_to_the_Build_Plate\"><\/span>4. Model Not Sticking to the Build Plate.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause:<\/p>\n<ol>\n<li>Build plate damaged or severe wear, resulting in an uneven surface;<\/li>\n<li>Oil stains on the build plate;<\/li>\n<li>Improper distance after leveling;<\/li>\n<li>Incorrect parameter settings<\/li>\n<\/ol>\n<p>Solution:<\/p>\n<p>Solution 1:<\/p>\n<p>Step 1: Clean the build plate surface by removing the oil stains and filament residues.<\/p>\n<p>Step 2: Clean the nozzle by removing the residues.<\/p>\n<p>Step 3: Apply a thin layer of glue evenly across the entire build surface; The glue is provided with the machine, as shown below.<\/p>\n<p>Step 4: Re-level and perform a test print. If the issue persists, please proceed to Solution 2.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_usage\/equipment_usage1.png\" alt=\"equipment_usage1.png\" \/><\/p>\n<p>Solution 2<\/p>\n<p>Step 1: Update the firmware, enable leveling before printing, and conduct a test print.<\/p>\n<p>Step 2: If Step 1 doesn&#8217;t work, slightly increase the bed temperature by 5-10\u2103 based on the corresponding filament. For example, for PLA filament, set the bed temperature to 55-60\u2103; for ABS filament, set the bed temperature to 110\u2103.<\/p>\n<p>Step 3: If the above steps don&#8217;t work, manually raise the bed by 0.05-0.1mm during the first layer printing to reduce the distance between the nozzle and bed, thus improving adhesion.<\/p>\n<p>Step 4: If the above steps still don&#8217;t solve the problem, please copy logs to a USB flash drive and contact customer support.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Nozzle_Scraping_Against_the_Built_Plate\"><\/span>5. Nozzle Scraping Against the Built Plate.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Issues:\u00a0After automatic leveling, the extruder is too close to the bed when printing the first layer, causing the nozzle to scrape against the build plate.<\/p>\n<p>Cause:\u00a0Filament residues at the nozzle tip or uncleared print bed.<\/p>\n<p>Solution:<\/p>\n<p>Step 1: Clean the nozzle and bed by removing the residues.<\/p>\n<p>Step 2: Restart the printer and perform automatic leveling again.<\/p>\n<p>Step 3: If the above steps don&#8217;t work, consider checking for firmware updates. Upgrade the firmware if a new version is available and retry.<\/p>\n<p>Step 4: If the above steps still don&#8217;t solve the problem, please copy logs to a USB flash drive and contact customer support.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_No_Filament_Extruded_During_Filament_Loading\"><\/span>6. No Filament Extruded During Filament Loading.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Issue:\u00a0During filament loading, there is no filament extrusion or filament cannot be fed downward.<\/p>\n<p>Cause:\u00a01. Improper extruder installation;\u00a02. Mismatched parameter settings; 3. Nozzle clogged; 4. Extruder clogged.<\/p>\n<p>Solution:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_usage\/equipment_usage2.png\" alt=\"equipment_usage2.png\" \/><\/p>\n<p>Step 2: Ensure the setting temperature of the nozzle matches the setting temperature of the current filament, and then perform filament loading. If no extrusion, remove the filament guide tube on the top of the extruder, hold the filament by hand, and push it downward to clear the blockage.<\/p>\n<p>Step 3: If the above steps don&#8217;t work, use the provided unclogging pin tool to clear the nozzle.<\/p>\n<p>Step 4: If the above steps don&#8217;t work, replace the nozzle.<\/p>\n<p>Step 5: If the above steps still don&#8217;t solve the problem, check for extruder blockage.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Extruder_Clogged\"><\/span>7. Extruder Clogged.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Issue:\u00a01. No filament extrusion during printing;2. No filament extrusion during filament change (a creaking sound is produced when manually loading filament).<\/p>\n<p>Cause:\u00a0Extruder got clogged or the filament feeding gear of the extruder was slipping. Below is the position of the extruder.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_usage\/equipment_usage3.png\" alt=\"equipment_usage3.png\" width=\"846\" height=\"498\" \/><\/p>\n<p>Solution: Check for extruder blockage and clear the feeding gear of the extruder. For how to disassemble and fix the extruder, you can refer to this video on Youtube:<br \/>\n<iframe title=\"\" src=\"https:\/\/www.youtube.com\/embed\/MaftJ5H2Qxo\" width=\"1250\" height=\"703\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Troubleshooting_Print_Quality_Problems\"><\/span>Troubleshooting: Print Quality Problems<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Under-extrusion_During_Printing\"><\/span>1. Under-extrusion During Printing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/1.under_extrusion_during_printing.png\" \/><\/p>\n<p>Cause 1:\u00a0Impurities in the\u00a0filament or mismatch between the model printing temperature and filament temperature<\/p>\n<p>Solution:<\/p>\n<ol>\n<li>Replace the filament with a new one.<\/li>\n<li>Set the correct printing temperature based on the recommended temperature indicated on the filament box.<\/li>\n<\/ol>\n<p>Cause 2:\u00a0Carbonized filament buildup on the nozzle<\/p>\n<p>Issue:\u00a0During manual filament feeding, the extruded filament diameter is less than 0.45mm. The normal diameter shall be around 0.5\u00b10.03mm.<\/p>\n<p>Solution:\u00a0Replace the nozzle.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Layer_Lines_on_3D_Prints\"><\/span>2. Layer Lines on 3D Prints<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/2-1.layer_lines_on_3d_prints.png\" \/><\/p>\n<p>Cause 1:\u00a0Z-axis movement is not smooth.<\/p>\n<p>Issue:\u00a0Abnormal noise or jamming during Z-axis up-and-down movement.<\/p>\n<p>Solution:\u00a0Apply grease to the Z-axis lead screw.<\/p>\n<p>Step 1: Open the grease and home XYZ.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/2-2.layer_lines_on_3d_prints.png\" \/><\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/2-3.layer_lines_on_3d_prints.png\" width=\"642\" height=\"386\" \/><\/p>\n<ul>\n<li>Step 2: Apply grease to the Z-axis lead screw, ensuring even coverage.<br \/>\n<img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/2-4.layer_lines_on_3d_prints.png\" \/><\/li>\n<li>Step 3: Click to raise the bed (select 100 by clicking twice).<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/2-5.layer_lines_on_3d_prints.png\" \/><\/p>\n<ul>\n<li>Step 4: Apply grease under the bed.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/2-6.layer_lines_on_3d_prints.png\" \/><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Step 5: Click the homing button to evenly distribute the grease on the entire lead screw. Move up and down several times.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/2-7.layer_lines_on_3d_prints.png\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Ghosting_Ringing\"><\/span>3. Ghosting &amp; Ringing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/3-1.ghosting&amp;ringing.png\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Cause1:\u00a0Insufficient belt tension<\/p>\n<p>Solution 1:<\/p>\n<ul>\n<li>Step 1: Retighten the belt.<\/li>\n<li>Step 2: Perform calibration and vibration compensation again.<\/li>\n<\/ul>\n<p>Solution 2:<\/p>\n<ul>\n<li>Reduce the acceleration using OrcaSlicer via Speed \u2192 Acceleration \u2192 Normal printing.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/3-2.ghosting&amp;ringing.png\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Droopy_Overhangs\"><\/span>4. Droopy Overhangs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/4-1.droopy_overhangs.png\" \/><\/p>\n<p>Cause 1:\u00a0Overhangs at large angles<\/p>\n<p>Solution 1:\u00a0Enable \u201cSlow down for overhangs\u201d in OrcaSlicer.<\/p>\n<p>Solution 2:\u00a0Add supports for overhangs at an angle greater than 30\u00b0.<\/p>\n<p>Solution 3:\u00a0Increase the cooling fan layer time and reduce the minimum print speed in OrcaSlicer.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/4-2.droopy_overhangs.png\" \/><\/p>\n<p>Cause 2:\u00a0Malfunctioning cooling fan and auxiliary fan<\/p>\n<p>Solution:\u00a0Please refer to the video for instructions on [replacing the cooling fan and turbo fan](\/en\/adventurer-series\/maintenance\/ad5mseries-replace-the-turbo-fan-and-cooling-fan =650x).<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Stringing\"><\/span>5. Stringing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/5-1.stringing.png\" \/><\/p>\n<p>Cause 1:\u00a0Filament that has absorbed moisture can become brittle and prone to breaking (especially for PLA, PETG, and ABS).<\/p>\n<p>Solution: Dry or replace it with a newly unpacked filament.<\/p>\n<p>Cause 2:\u00a0Insufficient retraction<\/p>\n<p>Solution:\u00a0Use OrcaSlicer to increase the retraction amount and retraction speed appropriately, and enable \u201cRetract on layer change\u201d and \u201cWipe while retracting\u201d.<\/p>\n<p>Cause 3:\u00a0Incorrect temperature setting<\/p>\n<p>Solution:\u00a0Adjust the extruder temperature.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/5-2.stringing.png\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Roughness_is_Observed_in_Small_Areas_When_Sliced_Using_FlashPrint5\"><\/span>6. Roughness is Observed in Small Areas When Sliced Using FlashPrint5<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/6-1._for_models_sliced_by_flashprint_5.png\" \/><\/p>\n<p>Cause:\u00a0Model printing speed too fast, insufficient cooling<\/p>\n<p>Solution 1:\u00a0Reduce the print speed in the slicer.<\/p>\n<p>Solution 2:\u00a0Adjust the \u201cDeceleration Area Threshold\u201d in the slicer to make the printer automatically slow down for smaller areas of the model.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/6-2._for_models_sliced_by_flashprint_5.png\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Troubleshooting_Equipment_Hardware_Issues\"><\/span>Troubleshooting: Equipment Hardware Issues<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Bed_Hitting_the_Extruder_During_Auto-leveling\"><\/span>1. Bed Hitting the Extruder During Auto-leveling.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause:\u00a0Filament residues at the nozzle tip or uncleared print bed.<\/p>\n<p>Solution:<\/p>\n<p>Step 1: Clean the nozzle and bed by removing the residues.<\/p>\n<p>Step 2: Restart the printer and perform auto-leveling again.<\/p>\n<p>Step 3: If the above steps don&#8217;t work, consider checking for firmware updates. Upgrade the firmware if a new version is available and retry.<\/p>\n<p>Step 4: If the above steps still don&#8217;t solve the problem, please copy logs to a USB flash drive and contact customer support.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_After_Auto-leveling_the_Extruder_Is_Too_Far_Away_from_the_Bed_when_Printing_the_First_Layer\"><\/span>2. After Auto-leveling the Extruder Is Too Far Away from the Bed when Printing the First Layer.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause:\u00a0Filament residues at the nozzle tip or uncleared print bed.<\/p>\n<p>Solution:<\/p>\n<p>Step 1: Clean the nozzle and bed by removing the residues.<\/p>\n<p>Step 2: Restart the printer and perform automatic leveling again.<\/p>\n<p>Step 3: If the above steps don&#8217;t work, consider checking for firmware updates. Upgrade the firmware if a new version is available and retry.<\/p>\n<p>Step 4: If the above steps still don&#8217;t solve the problem, please copy logs to a USB flash drive and contact customer support.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_When_Preheating_the_Extruder_It_Doesn%E2%80%99t_Heat_up_or_the_Temperature_Displays_a_Negative_Value\"><\/span>3. When Preheating the Extruder It Doesn&#8217;t Heat up or the Temperature Displays a Negative Value.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause:\u00a0Firmware communication failure; Nozzle damaged or extruder cable in poor contact.<\/p>\n<p>Solution:<\/p>\n<p>Step 1: After powering on, check if the nozzle temperature display on the screen is normal. If it shows a negative or 0 value, restart the printer.<\/p>\n<p>Step 2: If Step 1 doesn&#8217;t work, turn off the printer again, remove and reinstall the nozzle, and then restart the printer.<\/p>\n<p>Step 3: If Step 2 doesn&#8217;t work, turn off the printer, open the top and rear covers of the extruder, and check for poor contact or damage to the extruder connection cable. If there&#8217;s poor contact, unplug and replug the extruder connection cable, and restart the printer.<\/p>\n<p>Specific steps for checking the extruder connection cable are as follows:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware1.jpg\" alt=\"equipment_hardware1.jpg\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware2.jpg\" alt=\"equipment_hardware2.jpg\" width=\"650\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware3.jpg\" alt=\"equipment_hardware3.jpg\" width=\"650\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware4.jpg\" alt=\"equipment_hardware4.jpg\" width=\"650\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware5.jpg\" alt=\"equipment_hardware5.jpg\" width=\"650\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware6.jpg\" alt=\"equipment_hardware6.jpg\" width=\"650\" \/><\/p>\n<p>Step 4: If the above steps don&#8217;t work, replace the nozzle.<\/p>\n<p>Step 5: If the above steps still don&#8217;t solve the problem, please copy logs to a USB flash drive and contact customer support.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Insensitive_Touchscreen_No_Response_When_Clicking_Menu_Options\"><\/span>4. Insensitive Touchscreen: No Response When Clicking Menu Options.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause:\u00a0Firmware communication failure.<\/p>\n<p>Solution:<\/p>\n<p>Step 1: Manually raise the bed to the maximum Z-axis height, unplug and replug the cable and other connection cables, and then confirm if the print bed functions normally. Below are steps for replugging.<br \/>\nStep 1: Remove the cable cover.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Bed_Not_Heating_During_Preheating\"><\/span>5. Bed Not Heating During Preheating.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p>Cause:\u00a0Poor cable connection or faulty bed heating assembly.<\/p>\n<p>Solution 1:\u00a0Restart the printer and check if it heats up normally.<br \/>\nSolution 2:\u00a0Unplug and replug the cables.<\/p>\n<p>Step 1: Manually raise the bed to the maximum Z-axis height, unplug and replug the cable and other connection cables, and then confirm if the print bed functions normally. Below are steps for replugging.<br \/>\nStep 1: Remove the cable cover.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/bed_not_heating_during_preheating-1.png\" alt=\"bed_not_heating_during_preheating-1.png\" width=\"650\" \/><br \/>\nStep 2: Unplug and replug the cable<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/bed_not_heating_during_preheating-2.png\" alt=\"bed_not_heating_during_preheating-2.png\" width=\"650\" \/><br \/>\nStep 3: Unplug and replug the motherboard cable (remove all screws on the back panel of the printer).<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/bed_not_heating_during_preheating-3.png\" alt=\"bed_not_heating_during_preheating-3.png\" width=\"650\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Magnetic_Bed_Sticker_Unstuck_and_Warped\"><\/span>6. Magnetic Bed Sticker Unstuck and Warped.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause: Sticker adhesive failure<br \/>\nUsage Tips: When printing high-temperature models, please remove it after the bed cools down.<br \/>\nSolution: Replace the aluminum substrate and magnetic sticker.View Replacement Guide [ad5mseries-replace-the-platform-heating-plate&amp;heating-plate-cable](\/en\/adventurer-series\/maintenance\/ad5mseries-replace-the-platform-heating-plate&amp;heating-plate-cable =650x).<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Printer_Stops_Extruder_stops_Mid-print_Screen_Unresponsive\"><\/span>7. Printer Stops \/ Extruder stops Mid-print\/ Screen Unresponsive.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/printer_stops_mid-print_extruder_stops_screen_unresponsive.png\" alt=\"printer_stops_mid-print_extruder_stops_screen_unresponsive.png\" \/><\/p>\n<p>Cause: Abnormal firmware; this issue is optimized in the latest beta firmware.<br \/>\nSolution:<br \/>\nStep 1: Restart the printer and try again.<br \/>\nStep 2: If the issue persists, please update to the latest firmware.<br \/>\nStep 3: If the issue persists, please provide us with logs for assistance.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Sizzling_Noise_During_Bed_Preheating\"><\/span>8. Sizzling Noise During Bed Preheating.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause: Part misalignment<br \/>\nSolution: Loosen the four bolts under the print bed and re-tighten. Please use the model below to print the disassembly tool.<br \/>\n<a href=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/leveling_nut_socket.stl\"><u>leveling_nut_socket.stl<\/u><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"9_Both_the_Nozzle_Temperature_and_Bed_Temperature_Displays_as_0\"><\/span>9. Both the Nozzle Temperature and Bed Temperature Displays as 0.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware7.jpg\" alt=\"equipment_hardware7.jpg\" \/><br \/>\nCause: Extruder connection cable in poor contact or extruder board damaged, resulting in communication interruption between the motherboard and the extruder.<br \/>\nSolution:<br \/>\nStep 1: Restart the printer and observe if the same issue persists. If so, please proceed to Step 2.<br \/>\nStep 2: After shutting down the printer, follow the pictures below to open the rear cover of the extruder and check for poor contact or damage to the extruder connection cable. Try unplugging and replugging the extruder connection cable before restarting the printer.<br \/>\n<img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware8.jpg\" alt=\"equipment_hardware8.jpg\" width=\"650\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware9.jpg\" alt=\"equipment_hardware9.jpg\" width=\"650\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware10.jpg\" alt=\"equipment_hardware10.jpg\" width=\"650\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware11.jpg\" alt=\"equipment_hardware11.jpg\" width=\"650\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware12.jpg\" alt=\"equipment_hardware12.jpg\" width=\"650\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_hardware_issues\/equipment_hardware13.jpg\" alt=\"equipment_hardware13.jpg\" width=\"650\" \/><\/p>\n<p>Cause: Extruder connection cable in poor contact or extruder board damaged, resulting in communication interruption between the motherboard and the extruder.<br \/>\nSolution:<br \/>\nStep 1: Restart the printer and observe if the same issue persists. If so, please proceed to Step 2.<br \/>\nStep 2: After shutting down the printer, follow the pictures below to open the rear cover of the extruder and check for poor contact or damage to the extruder connection cable. Try unplugging and replugging the extruder connection cable before restarting the printer.<\/p>\n<p>Step 3: If Step 2 does not work, please contact customer support to replace the extruder connection cable\/extruder board\/motherboard. (Please refer to the Replace the extruder cable video for replacement instructions\uff1a<u><\/u><br \/>\n<iframe title=\"\" src=\"https:\/\/www.youtube.com\/embed\/pcyLMunUS4Y\" width=\"1250\" height=\"703\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Troubleshooting_Equipment_Error_Messages\"><\/span>Troubleshooting: Equipment Error Messages<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Error_Reported_Failed_to_Enable_the_Camera\"><\/span>1. Error Reported:\u00a0Failed to Enable the Camera<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause:\u00a0Loose camera connection or damaged camera.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_error_message\/equipment_error1.png\" alt=\"equipment_error1.png\" \/><\/p>\n<p>Solution:<\/p>\n<p>Step 1: Restart the printer.<\/p>\n<p>Step 2: If Step 1 doesn&#8217;t work, turn off the printer, check for loose electrical connection of the camera, unplug and replug the cable, and then restart the printer.<\/p>\n<p>Step 3: If Step 2 doesn&#8217;t work, replace the camera.<\/p>\n<p>Step 4: If the above steps still don&#8217;t solve the problem, please copy logs to a USB flash drive and contact customer support.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Error_Reported%EF%BC%9A_Host_Error_please_Restart\"><\/span>2. Error Reported\uff1a Host Error, please Restart!<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause: Several abnormalities reported by the printer leading to communication errors<\/p>\n<p>Solution:<br \/>\nStep 1: Restart the printer and try again.<br \/>\nStep 2: If Step 1 does not work, check for firmware updates. If available, upgrade the firmware and retry.<br \/>\nStep 3: If the issue persists, please copy the machine logs to a USB flash drive and contact customer support. Please refer to the Copy logs video for copying instructions<br \/>\n<iframe title=\"\" src=\"https:\/\/www.youtube.com\/embed\/D8gsHkr9d1c\" width=\"1250\" height=\"703\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Error_Reported_The_Printer_Moves_out_of_Range\"><\/span>3. Error Reported: The Printer Moves out of Range<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause:\u00a0The printer&#8217;s actual movement coordinates exceed the maximum range of the printer, possibly due to errors in XYZ homing coordinates.<\/p>\n<p>Solution:<br \/>\nStep 1: Home the printer and check if XYZ coordinates are [110, 110, 220]. If XYZ coordinates are correct, repeat the operation before the error. If not, restart the printer, home it again, and confirm the correct coordinates before repeating the operation.<br \/>\nStep 2: If the issue persists, please copy the machine logs to a USB flash drive and contact customer support. Please refer to the 6. Copy logs video for copying instructions.<\/p>\n<p><iframe title=\"\" src=\"https:\/\/www.youtube.com\/embed\/D8gsHkr9d1c\" width=\"1250\" height=\"703\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Error_Reported_Level_Probe_Can_Not_Clear_Please_Check_the_Level_Probe\"><\/span>4. Error Reported: Level Probe Can Not Clear. Please Check the Level Probe<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause: Values of the pressure sensors on the bottom of the bed can not be cleared.<\/p>\n<p>Solution:<br \/>\nStep 1: Repeat the operation before the error.<br \/>\nStep 2: If Step 1 does not work, restart the printer and repeat the operation.<br \/>\nStep 3: If Step 2 does not work, raise the bed to its maximum height, turn off the printer, and check for loose cables at the bed bottom. Replug them and restart the printer before repeating the operation.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_error_message\/equipment_error2.png\" alt=\"equipment_error2.png\" width=\"650\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/equipment_error_message\/equipment_error3.png\" alt=\"equipment_error3.png\" width=\"650\" \/><\/p>\n<p>Step 4: If the issue persists, please copy the machine logs to a USB flash drive and contact customer support.<\/p>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Troubleshooting_Network-related_Issues\"><\/span>Troubleshooting: Network-related Issues<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_No_Registration_Code_Displayed_on_the_FlashCloud_Interface\"><\/span>1. No Registration Code Displayed on the FlashCloud Interface<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cause 1:\u00a0Static IP is enabled.<\/p>\n<p>Solution:<\/p>\n<ol>\n<li>Before the first network connection, check if [Static IP] is enabled. Disable it, and then turn off and turn on the FlashCloud switch.<\/li>\n<li>If there is still no registration code after assigning a static IP, please change the DNS server address, and then turn off and turn on the FlashCloud switch.<\/li>\n<\/ol>\n<p>Cause 2:\u00a0Poor network<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/wiki.flashforge.com\/resource\/pictures\/ad_series_troubleshooting\/36.36.no_registration_code_displayed.jpeg\" \/><\/p>\n<p>Solution:\u00a0Change the network cable or connect to a mobile hotspot.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>The troubleshooting methods for the Flashforge Adventurer 5M series are based on the symptoms of the failure. Listed below are the commonest troubleshooting sub-topics. Troubleshooting: Equipment Usage Issues 1. Filament [&hellip;]<!-- AddThis Advanced Settings generic via filter on wp_trim_excerpt --><!-- AddThis Share Buttons generic via filter on wp_trim_excerpt --><\/p>\n","protected":false},"author":52982,"featured_media":38328,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3973,7,3978],"tags":[4227,4230,4229,4228],"class_list":["post-38325","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3d-printers","category-1-new-items","category-tutorials","tag-3d-printing-troubleshooting","tag-common-3d-printing-problems","tag-flashforge-ad5m-series","tag-flashforge-adventurer-5m-pro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Flashfore Adventurer 5M Series Troubleshooting<\/title>\n<meta name=\"description\" content=\"The troubleshooting methods for the Flashforge Adventurer 5M series are based on the symptoms of the failure. 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