FIIDO D1 Folding Electric Moped Bike 11.6Ah Li-ion Battery City Bike Commuter Bike Three Riding Modes 14 Inch Tires 250W Motor Max 25km/h Speed Up to 40-55KM Range - Black

FIIDO Product & Parts Warranty Scope and Time

NOTE: ALL WARRANTY SCOPE IS NOT COVERED UNDER ACCIDENTAL DAMAGE.

If the product has quality problems after 15 days, please contact the manufacturer for help or contact us. We will help you contact the manufacturer.

Product Type

Accessories

Warranty Time

Guarantee Description

Electronic Accessories

Battery

12 Months

Battery can be replaced while there are more than 50% attenuation. (It is not applicable for any accidental or water damage)

Controller

12 Months

Replaced only in Dysfunction condition (It is not applicable for any accidental or water damage)

Motor

12 Months

Replaced only in Dysfunction condition (It is not applicable for any accidental or water damage)

Charger

12 Months

Replaced only in Dysfunction condition (It is not applicable for any accidental or water damage)

AFTER-SALES PROBLEM DESCRIPTION

7-DAY RETURN POLICY

7-day Return Policy does not apply to this item.

RETURN POLICY

In case there'll be main functional issues for the purchased item, it can be covered under the 15-day return policy.

Must contact us that verifying all the required information.

Customers are required to clearly indicate quality problems with pictures or videos.

The tracking details for the returned item must be sent within 5 days after we confirm that you can return.

MISSING PARTS OR ACCESSORIES

In case there'll be any missing parts or accessories in your order within 7 days, customers are required to clearly indicate the missing item with pictures or videos. We will provide either a replacement or the missing in part or accessories in question.

APPEARANCE DEFECT

In case there'll be any appearance defect in your order when dead on arrival (DOA), customers are required to clearly indicate it with pictures or videos within 7 days.Please contact us immediately.We will help you contact the manufacturer.

HUMAN FACTORS

Product collision, unauthorized modification, electronic device water ingress, overloaded use, commercial leasing, etc., is deemed to be damaged by human factors and is not covered by the warranty.

PRODUCT SPECIFICATION UPDATES

FIIDO products will be continuously updated and while the it updates without affecting the main function:

Due to product upgrades, parameter changes will no longer be notified to customers.

After upgrading the product, the customer will be deemed to have confirmed 14 days after signing.

UNAUTHORIZED DISASSEMBLY

Disassembly of batteries, controllers, motors, etc. is prohibited, and private disassembly and modification will not be guaranteed.

Special circumstances require the manufacturer's consent.

REPAIRED OR REPLACED PRODUCT'S WARRANTY PERIOD

Repaired or replaced products are warrantied for 3 months from the date of repair or replacement, or for the remainder of the original product's warranty period, whichever is longer. If the initial warranty period of repaired or replaced products is less than one year, will be counted as 30 days.

REPAIR WARRANTY

Manufacturer may use rebuilt, reconditioned or new parts and components when repairing any product. Alternatively, we may replace the defective product entirely with a rebuilt or reconditioned product.

If the item is not under warranty, the manufacturer can also provide a paid repair service for the customer.The customer is liable for shipping the item on his own expense.