JOYOR S10-S Electric Scooter 10 Inch Air Tires 60V 18Ah Battery 2*1000W Dual Motor 65Km/h Max Speed 70-85KM Range 120KG Load Double Disc Brakes Black

Q: What type of battery does Joyor Electric Scooter use?

A: All Joyor Electric Scooter models have a ternary ion lithium battery. Ternary polymer lithium batteries are known as batteries with high performance and low environmental impact.

Q: How long is the Joyor Electric Scooter battery life?

A: The life-span of Joyor Electric Scooter battery is 1000 cycles on average. You can significantly extend your electric scooter battery’s life by just taking a proper care of it. Typically, it should perform well for more than 10 years under normal usage and maintenance.

Q: Should I first fully discharge the battery of the electric scooter before charging it again?

A: No, you should not. Avoid totally depleting your electric scooter battery before charging it again. Always make sure it is a minimum 10% charged. If you charge your electric scooter battery regularly and do not leave it discharged for a long time, it will help you a lot to prolong its life.

Q: How often should I charge the battery of my electric scooter?

A: Always make sure the battery of your Joyor electric scooter is minimum 10 % charged. It is recommendable to charge the battery of the electric scooter at 30-70% of the total capacity of the battery. Avoid totally depleting your electric scooter’s battery to a zero charge before charging. You can charge your electric scooter straight after a short ride. If you had a long ride, give it about 30 minutes to cool down and then charge it. Do not leave your electric scooter with a significantly discharged battery for a few hours. Charge it promptly. When you store your electric scooter for a long period, make sure the battery is at least 40-50 % charged. It is advisable to charge your electric scooter minimum once per 30 days. Leaving your electric scooter for about 3 months without charge will cause battery damage.

Q: How do I know that the battery of my electric scooter is charged?

A: There is a light indicator on the charger of your electric scooter. When the battery is fully charged the light turns green (from red or yellow). You can also check the level of the battery charge on the battery charge indicator on the LCD display or check the real-time voltage of your electric scooter battery. The real-time voltage of your battery is displayed in the multi-indicator area of the LCD display. You can find out how to access it here in the Joyor Electric Scooter User Manual.

Q: Can I unplug Joyor Electric Scooter from charging if it is not fully charged yet?

A: After connecting the electric scooter with the charger, let the battery charge to the full charge - do not interrupt charging. Uninterrupted charge up to 100% capacity is required at least every third charging cycle.

Q: Why do Joyor electric scooters with different motor power have the same maximum speed?

A: The power of the motor does not determine the maximum speed of the electric scooter, it determines its acceleration and ability to go uphill and handle riders with bigger weight.

Q: What is the real distance range?

A: While comparing Joyor Electric Scooter models, please always take into consideration that all technical characteristics of all Joyor Electric Scooter models on our website are the results of measurements in a test environment with a 75kg rider, on a flat terrain, without wind and with the average speed of 20-25km/h, second gear. These are the factors that influence the electric scooter performance and mainly the distance range. Depending on your weight, type of the terrain and other conditions, you can more or less adjust your expectations in comparison to the test environment results.

Q: Can I use Joyor Electric Scooter in the rain?

A: Yes, you can ride Joyor in the rain with the general slippery road precautions. Do not ride or place the scooter anywhere with a water level higher than 5cm, in order to avoid potential damage of the battery and other parts. Joyor electric scooter models with big 10’’ wheels X and Y are more stable on the slippery roads than electric scooter models with smaller wheels H1, A and F series. You can check other Joyor electric scooter safety instructions in the Joyor User Manual.

Q: Can I use Joyor Electric Scooter in the snow?

A: Joyor Electric scooter tyres are not designed for use in the snow. Please avoid riding in on the slippery roads. The minimum temperature Joyor can handle is -5C. You can check other Joyor electric scooter safety instructions in the Joyor User Manual.

Q: How can I verify that my Joyor Electric Scooter is the right model with the technical characteristics I chose?

A: You can check the power of the motor and the voltage of the motor by looking at the serial number of the motor (rear wheel). Serial number xx48V500Wxxxxxxxxxxx means that this is a motor of 48V, 500W. 2. All electrical parts of the scooter have the same voltage: motor, battery, controller, display. You can check the voltage of the part by checking the technical characteristics information written on each part. 3. Each Joyor battery has a sticker on it with the information about the battery voltage and the battery capacity: 48V 13Ah 4. The voltage of the battery changes depending on the level of charge of the battery. You can check the real-time voltage on the display in the multi-indicator area (where you can see the mileage by default). Short press ON/OFF button to switch between different indicators of the multi-indicator area: from total mileage ODO to single mileage TRIP then to real-time voltage V.

Q: Can I change the air tyres of my Joyor Electric Scooter to solid tyres?

A: Electric scooters with solid tyres have less risk of having a flat tyre, however, it also makes your ride less smooth and brings a lot of vibration. Joyor Electric Scooter X and Y series are designed to ensure a comfortable, stable and smooth ride. They are designed to have air tyres. Joyor Electric Scooter A and F series are designed for those people, who are willing to trade off the comfort for less maintenance-related concerns, they have front air tyre but rear solid tyre. One of the tyres is air to make sure you still enjoy your ride. You can purchase the original inner tubes and tyres in our online shop. We do not recommend you to change the product design or to use tyres from a different provider. You cannot change the air tyres to solid tyres. To avoid getting a flat tyre, you need to follow certain electric scooter maintenance and usage rules.

Q: How can I avoid having a flat tyre?

A: Contrary to popular belief, most electric scooter flat tyres are NOT penetration punctures caused by the stereotypical nail-in-the-tire or other sharp objects. Pinch punctures caused by poor riding habits and lack of tyre care are much more common. In order for a penetration puncture to happen, the rider will first have to find a sharp object to roll over. (It’s harder to find than you think.) Next, the rider will have to roll over the object in the exact manner for it to pierce into the tyre. Finally, the penetration must be deep enough to cut through BOTH the tyre and the inner tube. Unless your route is mined with caltrops, you will have to be really unlucky for this to happen. A pinch puncture, however, can happen simply if you don’t take good regular care of your scooter or don’t ride conscientiously. There are three important things you can do to avoid tyre punctures. To help you remember it, we have organized them with the acronym “AIR”, pun intended.

They stand for:

• Add a Sealant,

• Inspect Regularly for any physical damage and always have it well-inflated at the level written on the tyre,

• Ride Sensibly slowing down before any obstacle and avoiding big obstacles and water in general.