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    Customer Question & Answers
    All(4)
    Product Information(4)
    • Q

      The control panel shows “E02” error code, what should I do?

      Oct 10 2020
      A

      A: There may be two situations.
      a) It means that the gyroscope is not placed horizontally, the desk will descend to a safe distance automatically.
      b) In the process of ascending or descending, when the tabletop vibrates, is hit by a collision or the tabletop tilts, it will alarm and stop the motion immediately. It should be checked and ensured that the table will not vibrate greatly, hit obstacles or tilt during operation.

      Answered by Geekbuying on Oct 10 2020
      1 answers in total
    • Q

      The control panel shows “Hot” warning, what should I do?

      Oct 10 2020
      A

      A: Continuous operation may activate the overheat protection function, it should be powered on again or wait at least 18 minutes before using it.

      Answered by Geekbuying on Oct 10 2020
      1 answers in total
    • Q

      The control panel shows “E10”, “E31” or “E32” error code, what should I do?

      Oct 10 2020
      A

      A: First, you should cut off the power, recheck and make sure the connection between the power supply and the controller is reliable, and then power on.

      Answered by Geekbuying on Oct 10 2020
      1 answers in total
    • Q

      The control panel shows “E20” error code, what should I do?

      Oct 10 2020
      A

      A: If this error code appears during the ascent process, some heavy objects on the table should be removed before operation;
      If this error code appears during the descent process, you should turn off the power first and remove some heavy objects on the desk. Then power on again.

      Answered by Geekbuying on Oct 10 2020
      1 answers in total
      4 Questions & Answers
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