"(1) On the Device interface, tap, tap the check box of the service type that you want to buy, tap Buy, and then follow the
onscreen instructions to complete the purchasing. After the Cloud service is purchased, the turns to ."
(2) You will need to enable your alarms on your device, Take motion detection as an example, the event should be enable. Usually alarms are enabled as a default setting on the app.
(3) Receives notifications from APP. Enable Imou Notifications via “Settings”->” Notifications” on your iPhone and “Me”-> “Settings”-> “Notice” on Imou APP.
(4) Make sure you have a high-speed internet connection (1.5Mbps+)
Note: Video is recorded on alarm events and standard defination, there is no storage limitation.

(1)To connect to a different Wi-Fi network, press the Reset button for 10 seconds to reset the camera then reconnect to Wi-Fi when the red and blue light flashes.
(2)Enter the App, go to camera preview page, click the gear icon on the top right corner, then click on "Wi-Fi" and follow the prompts.

Firstly login into your account in mobile app,go to preview page then click gear icon on the top right corner, go to Device Info page,click Cloud Upgrade option to check if there is new firmware,if yes, you can update.

Firstly login into your account in mobile app,go to preview page then click gear icon on the top right corner, go to Device Info page,disable Device Indicator.

Firstly login into your account in mobile app, go to preview page then click gear icon on the top right corner, go to Device Info page,enable/disable Image Rotate.

Two methods to delete camera from your account,firstly login into your account in mobile app:
(1) Method 1:go to preview page then click gear icon on the top right corner, go to device settings page, slide to the bottom then delete device.
(2) Method 2:Click Me->My Device->select corresponding device ->slide to the bottom ->Delete Device

For security reason, one camera can be bound to only one Imou account. So if you want to add your camera to a new account, please delete it from the previous account first.

(1) Please make sure your camera is connected to Internet.
(2) Please make sure your smartphone has Internet access. If not, please check the Wi-Fi or Mobile Network configuration of your smartphone.
(3) If your smartphone's signal is too weak, maybe you're not able to view your remote camera as well. If Internet speed is good but still cannot stream the camera, please contact service.global@imoulife.com .