Ship to
/ EN / USD
Websites:
Global
FranceGermany
Shipping to:
United States
Language:
English (EN)
EnglishItalianoDeutschEspañolFrançaisPortuguêsSlovenčinaMagyarSlovenščinaLietuvių kalbaSvenskaΕλληνικάDansk עִברִיתHrvatski jezikPolskieLimba românăČeštinaNederlandsBulgarian日本語
Currency:
USD $
Save

The Shopping Cart is Empty!

Shop special deals
    Categories
    Customer Question & Answers
    All(8)
    Product Information(8)
    • Q

      How do I setup cloud storage?

      Nov 02 2021
      A

      "(1) On the Device interface, tap, tap the check box of the service type that you want to buy, tap Buy, and then follow the
      onscreen instructions to complete the purchasing. After the Cloud service is purchased, the turns to ."
      (2) You will need to enable your alarms on your device, Take motion detection as an example, the event should be enable. Usually alarms are enabled as a default setting on the app.
      (3) Receives notifications from APP. Enable Imou Notifications via “Settings”->” Notifications” on your iPhone and “Me”-> “Settings”-> “Notice” on Imou APP.
      (4) Make sure you have a high-speed internet connection (1.5Mbps+)
      Note: Video is recorded on alarm events and standard defination, there is no storage limitation.

      Answered by Geekbuying on Nov 02 2021
      1 answers in total
    • Q

      I'm changing my Wi-Fi network, how to make the device online?

      Nov 01 2021
      A

      (1)To connect to a different Wi-Fi network, press the Reset button for 10 seconds to reset the camera then reconnect to Wi-Fi when the red and blue light flashes.
      (2)Enter the App, go to camera preview page, click the gear icon on the top right corner, then click on "Wi-Fi" and follow the prompts.

      Answered by Geekbuying on Nov 01 2021
      1 answers in total
    • Q

      How to update device firmware?

      Oct 07 2021
      A

      Firstly login into your account in mobile app,go to preview page then click gear icon on the top right corner, go to Device Info page,click Cloud Upgrade option to check if there is new firmware,if yes, you can update.

      Answered by Geekbuying on Oct 07 2021
      1 answers in total
    • Q

      How to disable device indicator?

      Oct 06 2021
      A

      Firstly login into your account in mobile app,go to preview page then click gear icon on the top right corner, go to Device Info page,disable Device Indicator.

      Answered by Geekbuying on Oct 06 2021
      1 answers in total
    • Q

      How to rotate the image when I finished ceiling mounting?

      Oct 05 2021
      A

      Firstly login into your account in mobile app, go to preview page then click gear icon on the top right corner, go to Device Info page,enable/disable Image Rotate.

      Answered by Geekbuying on Oct 05 2021
      1 answers in total
    • Q

      How to delete my camera from the account?

      Oct 04 2021
      A

      Two methods to delete camera from your account,firstly login into your account in mobile app:
      (1) Method 1:go to preview page then click gear icon on the top right corner, go to device settings page, slide to the bottom then delete device.
      (2) Method 2:Click Me->My Device->select corresponding device ->slide to the bottom ->Delete Device

      Answered by Geekbuying on Oct 04 2021
      1 answers in total
    • Q

      How to add my camera to a new Imou account?

      Oct 03 2021
      A

      For security reason, one camera can be bound to only one Imou account. So if you want to add your camera to a new account, please delete it from the previous account first.

      Answered by Geekbuying on Oct 03 2021
      1 answers in total
    • Q

      I have no access to my camera remotely.

      Oct 02 2021
      A

      (1) Please make sure your camera is connected to Internet.
      (2) Please make sure your smartphone has Internet access. If not, please check the Wi-Fi or Mobile Network configuration of your smartphone.
      (3) If your smartphone's signal is too weak, maybe you're not able to view your remote camera as well. If Internet speed is good but still cannot stream the camera, please contact service.global@imoulife.com .

      Answered by Geekbuying on Oct 02 2021
      1 answers in total
      8 Questions & Answers
      Why buy from Geekbuying?
      Amazing offers

      Find best offers for smart gadgets at one place

      Easy & secure payments

      Pay directly via PayPal among other payment options

      Local stock & fast shipping

      Buy from local stock and ship within 24-hour

      Customer support

      24-hour customer support for all your queries

      Connect with us
      You have successfully created your account!

      An activation link has been sent to your email address. Activate your account to access the following:

      If you have not received an activation email, please click below to resend the activation email.

      Resent successfully. Please check your email box to get the discount!

      We’ve found previous orders with this email. Would you like to merge them with your new account?Yes
      Resend Activation Email
      Resent successfully. Please check your email box to get the discount!
      Leave Continue
      Verify Your Identity

      Please enter the 4-digit Verification code sent to

      Haven't received the code? Resend

      Cancel Verify Email