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    Customer Question & Answers
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    Product Information(2)
    • Q

      Creality Ender 3 S1 Pro. Shipping time, defective product support/return policy, and any tech support if needed.

      Jan 19 2023
      A

      Dear customer
      Creality Ender 3 S1 Pro
      Shipping time:24-48 hours, in full stock.
      Defective product support/return policy: https://www.geekbuying.com/help/customer_service/return_policy
      Tech support if needed - please contact https://www.geekbuying.com/help/about/address/
      Best regards

      Answered by Geekbuying on Jan 20 2023
      1 answers in total
    • Q

      Ender 3 S1 stuck on creality splash screen after firmware update attempt




      Sep 27 2021
      A

      SOLUTION: If your S1 has the STM32F401RCT6 chip that is shipping with a lot of the S1''s then you can easily brick your machine during an update. Download the latest (experimental) firmware for STM32F4 here: https://github.com/mriscoc/Ender3V2S1/issues/128

      Put the STM32F4_UPDATE folder in the root of your SD card. Follow the directions here for more specific info: https://github.com/mriscoc/Ender3V2S1/wiki/How-to-install-the-firmware#manual-installation-for-ender3-s1-with-the-stm32f4-soc

      Answered by geekbuying on Dec 27 2021
      1 answers in total
      2 Questions & Answers
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