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Questions & Answers
FAQ
Q: What's the maximum input DELTA Pro can achieve?
A: When charging DELTA Pro and its extra battery together, you can reach 6500W max charging speeds by combining AC, solar, and Smart Generator methods. For the DELTA Pro single unit, you can recharge it at standard wall outlets (1800W max), at EV station (3400W max)/Smart Home Panel/240V outlets (3000W max).
Q: How many solar panels can I use at the same time?
A: It depends on the combined voltage and current of the solar panels you choose. It's fine as long as the solar panels use MC4 connectors and their combined voltage and current are within 11-150 volts and under 15 amps.
Q: Can I run a 240V device on the 120V US version?
A: You'll need to connect two DELTA Pro units to power 240V electronics. You can do this by 1) the Double Voltage Hub and using the AC outlets on the hub, or 2) the Smart Home Panel and using your home's 240V outlets (you'll need to set up 240V wiring on the Smart Home Panel during installation).
Q: How do I update the firmware?
A: First of all, make sure your DELTA Pro is connected to the EcoFlow App using Internet mode. Secondly, go to the Firmware section in the Settings of the DELTA Pro you're looking to upgrade. Check for the latest firmware and follow the steps to finish the upgrade.
Q: How do I recharge DELTA Pro at 200V-240V in a 100V-120V region?
A: The cable provided with your DELTA Pro won’t plug into higher-voltage outlets, and you’ll need a third-party adapter/charging cable.
