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ECOSOLAR 110W Portable Folding Solar Charging Panel Waterproof IP67 For Camping / Climbing / Hiking - Black

Brand: EcoFlow 0Answered Questions Item Code:424556
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Thank you for shopping at Geekbuying!

 

If you are not entirely satisfied with your purchase, we're here to help. If you have any questions on how to return your item, feel free to contact us.

 

1.Warranty & Return Policy

 

1)7-day return policy

A.Upon the receipt of your order, you can return the item within 7 days. The tracking details for the returned item must be sent within 5 days. This applies to most products.

 

B. The item must be in its original condition and all the accessories intact, if any.

 

C.The customer is liable for shipping the item on his own expense.

 

2)Quality problems within 15 days

In case there'll be any quality related issues for the purchased item, it can be covered under the 15-day return policy. Customers are required to clearly indicate quality problems with pictures or videos. The tracking details for the returned item must be sent within 5 days.

 

3)The issue concerned regarding the defect is required to be explained in a form of a video and pictures clearly highlighting the defect.

 

4)In case there'll be any missing parts or accessories in your order within 7 days, customers are required to clearly indicate the missing item with pictures or videos.

 

5)Items that may have issues due to a manufacturing defect or lacks any missing part or accessories, Geekbuying will provide either a replacement or the missing in part or accessories in question.

 

6)In case there'll be any appearance defect in your order within 7 days, customers are required to clearly indicate it with pictures or videos.

 

7)For logistics issues, please contact us.

 

2.Warranty of Manufacturer

 

If the product has quality problems after 15 days, please contact the manufacturer for help or contact us.

The manufacturer's warranty and repair terms are as follows:

 

1)Warranty period

A.Please refer to the warranty list of parts by the manufacturer for warranty period and parts warranty issues.

 

2)Manufacturer provides free parts for replacement, does not support repair services.

 

3)If the item is not under warranty, the manufacturer cannot provide repair warranty.

 

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        Questions & Answers
        Warranty & Returns

        EeoFlow After-sales Term

        EeoFlow Product & Parts Warranty Scope and Time

        NOTE: ALL WARRANTY SCOPE IS NOT COVERED UNDER ACCIDENTAL DAMAGE.

        If the product has quality problems after 15 days, please contact the manufacturer for help or contact us.We will help you contact the manufacturer.

        Product Name

        Parts(Click here for pictures)

        Warranty Time

        Policy

        Ecoflow DELTA 1300 Power Station

        Ecoflow DELTA 1300 Power Station

        24 Months

        Free replacement including shipping for defective item within 2 years warranty

        AC Charging Cable

        12 Months

        Free replacement including shipping for defective item within 1 year warranty

        Solar Charge Cable(Mc4 To Xt60)

        12 Months

        Free replacement including shipping for defective item within 1 year warranty

        Car Charging Cable(Car Charging Connector To Xt60)

        12 Months

        Free replacement including shipping for defective item within 1 year warranty

        Ecoflow Delta Bag

        12 Months

        Free replacement including shipping for defective item within 1 year warranty

        Ecoflow 110W Solar Panel

        Ecoflow 110W Solar Panel

        12 Months

        Free replacement including shipping for defective item within 1 year warranty

         

        AFTER-SALES PROBLEM DESCRIPTION

        7-DAY RETURN POLICY

        Upon the receipt of your order, you can return the item within 7 days. The tracking details for the returned item must be sent within 5 days.

        The item must be in its original condition and all the accessories intact, if any.

        Must contact us that verifying all the required information before returning.

        The customer is liable for shipping the item on his own expense.

        RETURN POLICY

        In case there'll be main functional issues for the purchased item, it can be covered under the 15-day return policy.

        Must contact us that verifying all the required information before returning.

        Customers are required to clearly indicate quality problems with pictures or videos.

        The tracking details for the returned item must be sent within 5 days after we confirm that you can return.

        MISSING PARTS OR ACCESSORIES

        In case there'll be any missing parts or accessories in your order within 7 days, customers are required to clearly indicate the missing item with pictures or videos. We will provide either a replacement or the missing in part or accessories in question.

        APPEARANCE DEFECT

        In case there'll be any appearance defect in your order when dead on arrival (DOA), customers are required to clearly indicate it with pictures or videos within 7 days.Please contact us immediately.We will help you contact the manufacturer.

         

        WARRANTY OF MANUFACTURER

        HUMAN FACTORS

        Product collision, unauthorized modification, electronic device water ingress, overloaded use, commercial leasing, etc., is deemed to be damaged by human factors and is not covered by the warranty.

        PRODUCT SPECIFICATION UPDATES

        Products will be continuously updated and while the it updates without affecting the main function:

        Due to product upgrades, parameter changes will no longer be notified to customers.

        After upgrading the product, the customer will be deemed to have confirmed 7 days after signing.

        UNAUTHORIZED DISASSEMBLY

        Private disassembly and modification will not be guaranteed.

        Special circumstances require the manufacturer's consent.

        REPAIRED OR REPLACED PRODUCT'S WARRANTY PERIOD

        Repaired or replaced products are warrantied for 3 months from the date of repair or replacement, or for the remainder of the original product's warranty period, whichever is longer. If the initial warranty period of repaired or replaced products is less than one year, will be counted as 30 days.

        REPAIR WARRANTY

        Manufacturer may use rebuilt, reconditioned or new parts and components when repairing any product. Alternatively, we may replace the defective product entirely with a rebuilt or reconditioned product.

        If the item is not under warranty, the manufacturer cannot provide repair service for the customer.

        ECOSOLAR 110W Portable Folding Solar Charging Panel Waterproof IP67 For Camping / Climbing / Hiking - Black

        We ensure to all customers that GeekBuying will offer the most competitive price online

        Please fill in the blank and submit it if you found this product sold elsewhere for a lower price. We will work with suppliers to lower down the price as much as we can, and you will receive an email afterwards.

        Your trust and support are highly appreciated.

        Item Code: 424556
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