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Questions & Answers
FAQ
1, What upgrades does Narwal Z10 Ultra have compared to Narwal Z Ultra?
18000Pa suction for higher cleaning efficiency; Active anti-entanglement double-sided brush; Binocular vision system (realizing 200+ object perception and multi-level differentiated obstacle avoidance); Added "mop expansion" function for corner cleaning, with more cleaning coverage and higher efficiency; Anti-entanglement roller brush is quieter; Larger battery capacity; Pet mode adds more functions, more friendly to pets;
2, Is this robot suitable for pet hair?
The Robot equipped zero-tangling floating brush, Ideal for pet owners, the Narwal Freo Z10 Ultra features an SGS and TUV-certified zero-tangle brush with zero knots to ensure tangle-free cleaning on all floors, removing 99% of the hair from carpets with ease. The newly upgraded "Pet Mode" adds multiple pet functions, These thoughtful feature provides a considerate cleaning experience for households with pets.
3, How to implement the mop expansion function?
When the robot encounters an obstacle while cleaning, it can perform intelligent obstacle avoidance while the mop on the right can extend outward. The mop can also extend outward when extending the edge, achieving efficient and high coverage cleaning.
4, What is the temperature of hot water for washing mops?
45℃℃-75℃℃, the highest temperature and the widest range. Improves the cleaning effect of the mop, and effectively avoids negative situations such as excessively high temperature washing causing starch dirt to gel and stick to the mop
5, What are the features of a side brush?
The robotic vacuum's edge brush features two bristles, one of which is movable. When approaching corners, the edge brush rotates in reverse, causing the movable bristle to align with the fixed one. Once aligned, the length of the movable bristle increases.
Our adaptive brushes ensure a deeper, more complete clean in corners and edges, unlike others that miss spots.
6, How much does Freo Z10 Ultra mop extend?
Mop pads can exceed the rightmost edge of the robot body by 6mm.
7, What is the mopping pressure of Freo Z10 Ultra?
Freo Z10 Ultra uses dual high-speed spinning and scrubbing mops with a speed of 180 revolutions per minute and a downward pressure of 8N.
8, Can the side brushes be lifted? Which cleaning component can be lifted?
The side brushes cannot be lifted. During vacuuming and when on carpets, the mop pads can be lifted. During mopping, the roller brush will be lifted and the side brushes will retract to prevent cross-contamination between dry and wet debris.
9, What is the drying time of Freo Z10 Ultra?
Dear user, Freo Z10 Ultra features a constant temperature mop drying at 40°C, which effectively inhibits bacteria growth. There are two drying modes strong and silent. Strong Drying takes only 4 hours to completely dry the mop pads, while Silent Drying takes less than 5 hours. You can also choose Smart Drying, with Strong Drying for daily use, and Silent Drying during Do Not Disturb hours.
10, Freo Z10 Ultra Applicable Area?
Freo Z10 Ultra comes with two water tanks, a clean water tank of 5L and a dirty water tank of 4.75L. It needs manual water replacement. A full tank can clean an area of around 180 square meters (the above is based on laboratory test data, actual usage may vary).
