HomeHelp Center
Browse Help

Q&A

What is ES and UK Warehouse

GeekBuying has local warehouses in Spain & the United Kingdom. Goods ordered from these warehouses are shipped within 48 Hrs and sent directly to you.

Note:Items ordered from different warehouses cannot be purchased in the same order.

Do I have to pay shipping if I order items from local a warehouse?

If you are shipping your order to the same country as the warehouse, shipping will likely be free.If your order is being sent to a deferent country shipping fees will apply. However, for many products less than 2kg global shipping is free. (See our “Shipping Guide” for more information.)

How long does it take for my orders to be shipped?

Orders placed from local warehouses being sent to the same county as the warehouse will be shipped within 48 Hours.Items ordered from locations outside the country of the local warehouse will ship within 3-7 days. You can track your order in the “Order Status” section. If you have any queries, feel free to contact our customer service.

Will I need to pay custom duties or taxes on my orders?

Items shipped from all our warehouses are not subject to export taxes. However, if you are shipping an item from one county to another you may be subject to pay local taxes and custom duties on said item. The customer is solely responsible for these expenses. For more details about customs & taxes, please visit our “ Customs” page.

Do you ship to remote areas?

Yes, GeekBuying delivers goods globally. The fees & the duration of the shipment will vary depending upon the method of shipment selected. For more details about shipping, please visit our “Shipping Guide”. If you have any queries, feel free to contact our customer service.

What do I do if I have a query after receiving an order?

You can send an email to our after-sales support team at service_aftersale@geekbuying.com or you can directly call our customer service department. For more customer support information, please visit “Contact US”.