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Q&A

What's ES & UK warehouse?

GeekBuying has local warehouses in Spain & United Kingdom for your convenience. Goods ordered from these warehouses are shipped within 48 Hrs.

Note: The warehouse items & the other items on the website cannot be ordered together. Items available other than the warehouse items needs to be ordered separately.

Do I have to pay shipping cost if I ordered items from local warehouse?

If the shipping address is in the same country as the local warehouse, the shipping would most probably will be free. If the shipping address is in a different country other than the location of the warehouses, shipping fees will be applied. However, for certain products that weighs below 2kg can be shipped in most countries globally without additional shipping fees. For more details about shipping fees, please visit our Shipping Guide

When will be my order shipped?

Orders placed from the local warehouse designated to ship locally, will be shipped within 48 Hrs. For items ordered from other than local warehouse, the order will be shipped within 3-7 business days. You can track your order through Order Status. In-case of any queries, feel free to contact our customer care service and one of our representative can assist you to resolve your issues.

Will I need to pay custom duty or taxes?

Items shipped from all our warehouses are not subject to any of the export taxes. In-case of any local taxes or excess duty is applied on the product, the customer will be solely responsible for any expenses incur. For more details about custom duty & taxes, please visit our Customs page.

Do you ship to remote areas?

Yes, GeekBuying delivers goods globally. The fees & the duration of the shipment will vary depending upon the mode of shipment selected. For more details about shipping, please visit our Shipping Guide . In-case of any queries, feel free to contact our customer care service and one of our representative can assist you to resolve your issues.

What if I had any query after receiving the item?

You can write to our after-sales support team at [email protected] or alternatively, you can call our customer care service. For more details about contact information, please visit Contact US.