Customs and Duties

Geekbuying.com ships worldwide.

Most orders shipped from local warehouses are delivered within the same country or trade region and are not subject to additional customs duties.

Orders shipped from outside your region may be subject to customs duties, taxes, or import fees. These charges are set by your local customs authorities and are the responsibility of the customer. They are not included in the product price or shipping cost paid at checkout.

Customs procedures may also cause delays beyond our original delivery estimates. Geekbuying.com is unable to undervalue orders or mark them as gifts to avoid customs duties.

We recommend checking your local customs policy before placing an order.

If you have any questions, please submit a ticket and our team will be glad to help.

Customs Statement

Geekbuying.com is not responsible for collecting, refunding, or covering any additional fees charged by customs or during the payment process.

Customers are solely responsible for ensuring that items ordered comply with the import regulations of their destination country. Geekbuying.com cannot be held liable for packages that are refused or destroyed by local customs due to prohibited items.

All customs duties, taxes, and import fees are the responsibility of the customer. By placing an order on Geekbuying.com, you acknowledge and agree to bear these charges if applied by your local authorities. Geekbuying.com is unable to provide advice on specific tax rates or customs charges.

If a package is refused due to unpaid customs duties, the customer assumes full responsibility for all related costs, including return shipping. Any customs fees incurred during a return process are also the responsibility of the customer.

Customs Statement in Brazil

According to Brazilian Customs policy, all orders sent to Brazil may receive a tax when passing through Customs, regardless of the product, type of freight chosen, declared value (Kindly note that a real value should be declared to the orders to Brazil.) or size of the packaging. The value of taxation is defined by the Federal Revenue Service of Brazil, with a single tax rate of 60% on import value (including value of merchandise, freight and insurance, if any). Extra fees (such as ICMS) can be applied according to the recipient's shipping address and chosen freight rate.

Customs fees are not collected at the time of purchase on Geekbuying.com. The valuation of the merchandise is prerogative of the Federal Revenue and the customer may request a revision of the tax, upon presentation of documentation proving the value paid for the product and filling the form in the agency or through the online system of the Post Office.

We remind you that Geekbuying.com is not responsible for the collection or refund of any extra fees for customs or payment processes such as import taxes, IOF and administrative fees. By purchasing at Geekbuying.com you agree to be solo responsible for payment of possible customs fees that may be charged upon arrival of the order to your country of destination.

FAQs about European Union VAT

Q: What's the European Union VAT?

A: Since July 1, 2021, Cross-border goods delivered to the destination located in the European Union (EU) are subject to VAT in accordance with the newly introduced VAT rules in the EU. The Value Added Tax, or VAT, in the European Union is a general, broadly based consumption tax assessed on the value added to goods and services. It is borne ultimately by the final consumer and is charged as a percentage of the price, including transportation fees and any other services included in the sale. You can find more details regarding VAT on the European Union official website here:
https://ec.europa.eu/taxation_customs/business/vat/what-is-vat_en

Q: What is the VAT rate？

A:The VAT rate varies depending upon the type of commodity purchased in the final destination country/place. It is the rate that EU countries have to apply to all non-exempt goods and services. It must be no less than 15% and some countries offer a reduced rate applicable to certain types of commodities. It is often levied based on the price (considering both goods and shipping fees) at the applicable VAT rate.
You may find more details about the applicable VAT rate here:
https://ec.europa.eu/taxation_customs/business/vat/eu-vat-rules-topic/vat-rates_en

Q: Is there a difference between VAT and customs duties? Could I pay only one of them?

A: VAT and customs duty are different types of taxes.
VAT is a consumption tax you pay when you purchase goods in a country.
Custom duty refers to the tax imposed on goods when they are transported across international borders.
In addition to VAT, it is often required from the consumer to pay customs duty on imported goods. Unlike VAT, the rate of duty is variable and depends on the nature of the goods being imported, and where they are being imported from.

Q: What's IOSS?

A: IOSS, an abbreviation for Import One Stop Shop, is a simplified process of import VAT declaration for low-value consignments entering the European Union. Under IOSS, customers will not need to pay import VAT, and all import VAT shall be paid by us via IOSS central system periodically.
IOSS is not a mandatory option and exists under certain conditions. Based on the EU tax laws, IOSS will only be applicable for small consignments with a value lower than 150 euros (low-value consignment) sent directly from third counties into the EU.
To provide our dear customers in the EU more convenience, we have embraced IOSS by acquiring an IOSS number with the EU tax authority and beginning to declare qualified consignment orders by EU customers via IOSS. However, it would be best if you also appreciated that it is not without any extra limits when applying IOSS on the ground because of certain additional conditions laid down by our logistic partners.
IT SHOULD BE NOTED THAT IOSS IS ONLY APPLICABLE FOR LOW-VALUE CONSIGNMENTS DELIVERED BY POST OR PRIORITY MAIL AND WILL BE NOT APPLICABLE FOR CONSIGNMENTS DELIVERED BY INTERNATIONAL COURIER SERVICES.
It should be noted that the importation of consignments not using IOSS should still be subject to import VAT charged by custom authority payable by the customers.