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Our Guarantee

1 Year Warranty

GeekBuying offers 1 year warranty for the Consumer Electronics for example: TV BOX, TABLET, CELLPHONE, GAMEPAD, SECURITY ITEMS and so on.
If items of the above categories are faulty for non-artificial reasons within one year (from the date of arrival), customers can send them back for free repair.

For US customers, we provide local return service for DOA cases (dead on arrival) if customers pay the US return service (2.99 USD, which can be found in last step of payment) as we have warehouse in California.
While for other countries, defective items should be sent back to China as our factory and the technical office locate here.

Please note that dis-assemble, misuse, drop, waterlog or any other artificial factor causes the damage of item are not in scope of the warranty.
For more details about the warranty, please refer to our return policy:

If you have any questions or advice about our terms, please feel free to contact us via: [email protected]