NOTATION BASED ON THE ACT ON SPECIFIED COMMERCIAL TRANSACTIONS

Geekbuying.com Operating Officer
Mike Chu
Tel: +86-(0)755-23943772
Japanese Service Tel: +81-3-45400923

Additional Surcharges
Geekbuying.com ships items globally and is not liable for any form of custom fees or taxes applicable on the items purchased from Geekbuying.com.There’s a possible chance that your country may charge import duties on the items ordered through geekbuying.com. We strongly suggest you get acknowledged about your local Customs policy before ordering from Geekbuying.com.

Delivery Time
-The shipping time mentioned in the guide does not include the processing time of the order. Order processing time usually takes 2-7 business days, but it only takes 1-2 business days for overseas warehouse orders.
-The delivery guide does not apply to certain selected remote locations as well.
-The shipping cost depends on the weight of the product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when checkout.
-In addition, the standard shipping can reach the majority of countries, while the priority line can reach most of the main countries, below are the estimated shipping times.
-Priority Mail: Typically 5-8 business days for delivery
-Express Shipping: Generally 3-5 business days of transportation time
-Unregistered Air Mail or Registered Air Mail: Typically, delivery time is 20-30 calendar days

Payment Methods
Geekbuying provides multiple secure and friendly payment options to our users, and always guarantees users’ privacy and online security. Geekbuying, hereby, won't collect, save, transmit, or disclose any payment information.There’s a dedicated PayPal checkout tab after you have added the items into the cart.You can proceed with the payment using PayPal account, once the transaction is processed, you will immediately see the confirmation of your order.Through PayPal, we also accept VISA, MasterCard, American Express, Discover, and bank transfer (debit card).Please be noted that the order will be delivered to your PayPal address.PayPal Credit
PayPal Credit is a line of credit from Comenity Capital Bank that gives you the flexibility to pay for your purchase now, or pay over time.Please be noted that this PayPal Credit can only be used for US customers with order amount over USD99.For more details, please refer to: https://www.paypalcredit.com/index.htmlCredit / Debit Card
Alternatively, you can pay using your Credit or Debit card. We accept all the major types of Credit and Debit cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB.Click on ‘Proceed to Checkout’ tab after you have added the items into the cart.You can proceed with the payment using your Credit or Debit card, once the transaction is processed, you will immediately see the confirmation of your order.Instalments
Geekbuying also offers Brazilian and Mexican customers to pay by credit card in instalments.We accept: Visa, Mastercard, Amex, Elo, Hipercard & Diners Club.Geekbuying is not responsible for the collection/reimbursement of extra charges incurred, Such as IOF Tax or Interest Payments.Additional fees may be levied by your credit card company via Ebanx (our partner) offering the instalments payment options.Boleto Bancario
This payment option is exclusively for our Brazilian customers residing in Brazil and bearing a CPF number.Customers who choose to pay via BOLETO should complete the payment in up to 3 calendar days. Only after the payment’s been confirmed, will Geekbuying begin the process of preparing your order.The BOLETO can be paid at any bank, ATM, lottery stores and also through the Internet Banking service of your bank.Geekbuying is not responsible for the collection/reimbursement of extra charges incurred, Such as IOF Tax.OXXO
Geekbuyng offers local payment method OXXO exclusive to Mexican customers who resident in Mexico.Customers who choose to pay via OXXO should complete the payment in up to 3 calendar days. Only after the payment’s been confirmed, will Geekbuying begin the process of preparing your order.Western Union If you place the order by choosing to pay via western union, you will receive an email regarding your order with detailed payment information of Geekbuying western union account.You may go to your local western union branch or log in their official website to complete the payment.Once the payment is done, please sign in your account on Geekbuying to fill in the payment information of your order. Then the payment status shall be updated within 24-48 hours with a confirmation email sent to your order email.Wire Transfer
We offer wire transfers for users who intend to purchase in bulk or wholesale quantity from us. The benefit of wire transfer is that customer can get 3% discount on the total order amount. Customers who are engaged in business cooperation with Geekbuying utilize wire transfers as a frequent mode of transaction.Customers are obliged to send us the transaction receipt after the payment. It usually takes 2 - 3 business days in-order for us to receive the payment.The customer is responsible for handling the bank transfer fees.Please contact our support center to get Bank account information.

Cancelling / Returning of Product(s)
-Product returns must be via one of Geekbuying's approved shipping methods and return address; our Support Center can provide you with further details.
-Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

In case the size, color, amount etc. of the received product(s) differs from your ordered product(s)
If the item you received is completely different from the one you ordered, e.g. different color, different model etc.
1. Email us with pictures attached of the received items/package and detailed information to describe the issue.
2. After verifying all the required information, we will send you the correct item on the original order
3. Alternatively, if the customer is willing to keep the received wrong item, we would happy to provide a 5% compensation of the order amount.

Payments to sellers
For refunds, the processing time for us to proceed with the refund will be between 3-6 business days upon receiving your returned item.After this the refund time will depend on the payment method. Please see below for details:
-PayPal refunds may take up to 48 hours to process and appear in your account.
-Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.