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Questions & Answers
FAQ
Q: What phones does it support?
A: It supports Android 9.0 or above phone with:
An almost horizontally & vertically centered Type-C port as mainstream Android phones
110-179 mm in length, within 10.5 mm in depth (camera depth excluded)
Camera depth ≤3 mm
Q: Does the cooler work automatically once the phone connects with the controller?
A: No, the cooler has no battery and only works after plug-in-power with Type-C cable (included) and 5V 2A USB power adapter (not included). You can also turn off the cooler and only use the controller as preferred.
Q: What’s the area of the cooling zone?
A: It’s 4000 mm².
Q: What’s the latency?
A: It’s a wired controller, zero input latency.
Q: How much can the cooler lower the phone’s skin temperature?
A: GameSir Lab tested at an ambient temperature of 25℃, under which the phone’s skin temperature can be dropped by 24℃. The cooling effect may vary due to different using environment. Please refer to the actual situation.
Q: Can it be used with phone protection cover?
A: No, it can’t be used with protection cover, considering the best cooling effect.
Q: What games does it support?
A: It supports all controller-supported Android games as Minecraft, Fortnite, Dead Trigger 2, Asphalt 9: Legends, etc.
Q: What cloud gaming platforms does it support?
A: It supports Xbox Game Pass, Amazon Luna, Stadia, NVIDIA GeForce Now, Steam Link, Sony PlayStation Now, etc.
Q: Is there any option to customize the controller?
A: ①ABXY layout change: Buttons are magnetic so you can change between Xbox and Switch layout.
②Extra accessories: Besides the standard D-pad and thumbsticks pre-installed on the controller, it has extra accessories as below for personlization.
High-rise Thumbstick *2
Faceted D-pad *1
Concave Thumbstick Cap *2
Convex Thumbstick Cap *2
Q: Are LT & RT analog?
A: No, LT & RT are clicky Kailh micro switches, with an actuation distance of 0.6 mm only. Fast response and agile movement can be achieved.
Q: Does X3 Type-C support key mapping?
A: It supports key mapping but it is not recommended to use it.
Q: Can I use a Type-C or 3.5 mm headset on it?
A: No. The bottom right Type-C port is used for phone charging (for supported phones only). There is no 3.5 mm port on X3 Type-C for headset. It’s suggested to use a wireless headset if needed.
Q: Does it support Switch and PPSSPP emulator?
A: Yes, it does.
