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Questions & Answers
FAQ
1. What should I keep in mind when using Toucan from 3DMakerpro for the first time?
Toucan 3D Scanner benefits from the well-established 3DMakerpro ecosystem. This includes free scanning software (JMStudio), the Reverse Engineering tool (Geomagic Wrap for 3DMakerpro), a wide range of accessories, and a comprehensive after-sales support network.
2. I'm a long-time 3DMakerpro user. How does the Toucan differ from previous scanners?
Thank you for your support of 3DMakerpro! The Toucan is our first all-in-one scanner, utilizing Phase-Shifting Structured Light technology. This makes it especially effective for scanning thin and delicate objects. Notably, the Toucan can independently complete scanning and meshing tasks without being tethered to a computer. However, you can still use JMStudio and Geomagic for further processing.
3. What is the Toucan workflow like?
Toucan 3D Scanner is capable of independently handling tasks such as scanning, point cloud editing, model fusion, and texture mapping. Once you've completed your scans, you can export the files to a computer via JMStudio for further processing or application.
4. What is the range of a Toucan single frame?
Near range: 135 x 185 mm; Far range: 1000 x 750 mm.
5. Does the Toucan 3D Scanner use the same scanning software as the Moose/Seal 3D Scanner?
Yes, all 3DMakerpro 3D scanners, including the Toucan, utilize JMStudio software.
6. What file formats does JMStudio software support for export?
JMStudio software supports exporting to the following formats: OBJ, STL, PLY, and ASC. If you need additional formats, you can use third-party software for conversion.
7. Can we 3D print the scanned model directly?
Yes, if you export the file in STL format, it can be directly imported into any slicing software for 3D printing.
8. Can I modify the scanned model using other 3D design software?
Yes, the scanned model can be exported in formats such as OBJ and STL, which are compatible with all major design software, including Autodesk CAD, Blender, C4D, Maya, Rhino, ZBrush, and Fusion 360.
9. Can my scanned models be used in VR?
Yes, our scanned models can be directly imported into Unreal Engine or Unity3D to create VR applications. They also support the Apple ARKit for AR application development.
10. Do I need to apply markers for 3D scanning?
You can apply markers, but you don't need to. Applying markers is recommended if the object's features are unclear or difficult to identify. Toucan supports three tracking modes: feature recognition (no markers, local markers, and global markers).
11. How do you provide after-sales support?
We offer a two-year warranty. If you have any questions during use, please feel free to contact us, and we will respond as soon as possible.
12. Is scanning faces with the Toucan 3D Scanner harmful to the eyes?
The Toucan 3D Scanner has a faces mode that reduces the light level to Class 1, making it eye-safe. However, direct viewing of the light source is not recommended.
13. Does the Toucan 3D Scanner support color textures?
Yes, the Toucan 3D Scanner features a 48MP color texture camera, allowing it to generate detailed color models.
