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Customer Service Centre

Email Email us

Please feel free to contact us by the right mail box regarding to different issues and our service team will get back to you within 24-48 hours normally. For peak times or busy season, live chat or calling will be more helpful because the email reply may have some delay.

[email protected]
About payment failure, invalid coupon, duplicated orders, cancel orders, report error

[email protected]
About change address/shipping method, order status, tracking information, custom clearance

[email protected]
About missing item, wrong item, defective item, item problems

For wholesale order, please contact our wholesale team
via Email: [email protected]

For affiliate affairs, please contact our marketing manager
via Email: [email protected]

Chat Chat with us

Please find us at the right top of this home page or item page for chat

Available Hours
Mon to Fri. 9:00-18:30,GMT+8

Phone Call us

Office :+86-(0)755-23943772
Phone Reception Hours
Mon to Fri. 9:00-18:30,GMT+8

For advices or complaints, please call our Service manager via: 86-13421815093
We sincerely apologize for any inconvenience resulted from the holidays , peak seasons, or the time difference.

Address of

Guocheng Garden, Baihua No.1 Road, Futian District, Shenzhen, Guangdong, China


Above is not our warehouse address. Please contact us for exact return address if necessary or else your package will not be delivered to our warehouse address.